July 6, 2019
Ian Clardy did an amazing job as always! My clients had selected another lender who was very unprofessional. My clients circled back to Ian and he was able to get their loan commitment quickly and save the day! He always takes very good care of my clients and is outstanding to work with as is his asset Brian. They are the best!
June 27, 2019
Great service and worked very well to navigate some unusual circumstances.
June 15, 2019
Process was handled professionally and expeditiously. No issues along the way.
June 4, 2019
Good rates and many options. Friendly staff
May 31, 2019
I am a Real Estate agent and my buyer used Trident and I was very happy with how friendly, courteous and prompt he was. Brian Johnston was his name and I will highly recommend him.
April 17, 2019
The support, the details, the confidence provided to the customer.
April 16, 2019
Knowledgeable, attentive, responsive, effective.
March 20, 2019
February 22, 2019
Always a pleasure. They are on point all throughout the transaction! Can't say anything more, They never disappoint.
February 16, 2019
Very polite, professional, and helpful staff!! From start to finish it was a nice and enjoyable experience!!
February 15, 2019
Friendly and very helpful staff.
February 6, 2019
Great service - both quality and communication.
December 31, 2018
The whole experience was very smooth and accommodating. I appreciate all the work done by Jake Kolen, Ian Clardy, Brian Johnston & Rob Little all of which I interacted with during the process. We are excited about our new home purchase!
December 31, 2018
You all were awesome from beginning to end.
December 29, 2018
The knowledge and talent of your employees. VERY professional.
December 28, 2018
Like the reliable connection to the representatives. They are great.
December 8, 2018
The service was excellent, the rate competitive.
November 30, 2018
Everyone was very helpful, even when I was stressed out.
November 14, 2018
Efficient and effective.
October 14, 2018
Mortgage consultants (Ian Clardy and Brian Johnson) were easy to deal with, attentive, extremely conscientious, an at all times customer focused. They were available off hours including weekend evenings. My client was in a bidding war withe several other buyers and was asked to get a second pre-approval from another lender within 24 hours which just happened to fall on the weekend, My clients were not only able to get a pre-approval on-line, they were actually able to talk to their mortgage consultant (at 9:00 on a Saturday night) who walked them through the entire process. Ian and Brian did everything in their power to make sure closing happened in time ...even when my client needed to move the closing up 7 days so that their 90 year old grandmother would not have to be in a hotel for more than a day in between closings.
I would like to add that this was likely not the largest loan these mortgage consultants were handling at the time, but my client was always made to feel valued and important. At closing, my client said he was grateful that the listing agent required him get that second pre-approval and that he decided to go with Trident.
Thank you Ian and Brian and the entire Trident team!!
September 7, 2018
Simple and easy closing from start to finish!
August 31, 2018
Transparency, explicit analysis of everything as required. Always explaining every step taken in line of actions.
August 31, 2018
Great communication. Great follow thru. Valuable wrap around service with realtors. Thank you!
August 13, 2018
My questions, which were often many, were answered promptly, patiently and completely. No one seemed to mind my follow up questions and no question seemed to small. The whole team seemed to understand how stressful the process can be for first-timers.
April 27, 2018
Ian did an outstanding job. My clients presented many challenges along the way and Ian met them all with outstanding professionalism and attention to detail. I am 100% confident this deal would not have gotten done in time without him. Both he and Brian worked extremely hard to get this deal to the table despite not always being met with cooperation from my clients. I am so thankful to have them on my side at all times.
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